Front Desk Coordinator - Per Diem - Cardiology
The University of California, San Diego
About this position
Position Description
The Front Desk Coordinator is responsible for customer service, registration, appointment scheduling and insurance verification. Typical duties include completing online registration, scheduling appointments and coordinating with patients to reschedule appointments as needed.
Qualifications
Three (3) years of related front desk experience in a large complex healthcare setting; or equivalent combination of education and experience. Knowledge of third-party payors including federal, state and private health plans. Experience updating Registration. Possess problem solving ability by using good judgment and applying these skills to assist customers and ensure customer expectations are met. Demonstrated computer skills and be able to work between multiple systems during calls. Must have excellent customer service and communication skills with the ability to communicate clearly both verbally and in writing. Be a self-starter who is accountable and requires minimal direction and supervision; a person who is open to new ideas; and a creative and flexible.