Assistant Director, Student Compliance
The University of California, San Diego
About this position
Position Description
Department Overview: The Office of Student Accountability, Growth & Education (SAGE) leads and manages the UC San Diego non-academic student conduct, student compliance, and restorative justice programs. SAGE collaborates with the undergraduate Colleges, residential areas, Student Life, graduate and professional schools, faculty and academic departments, Intercollegiate Athletics, and greater University community with regard to student conduct and student welfare matters. SAGE is responsible for the development, revision, and coordination of student conduct related policies, including the UC Policy on Student Conduct and Discipline, UC San Diego Student Conduct Procedures, Medical Amnesty Program, and University Alcohol Policy. SAGE facilitates ongoing comprehensive student conduct, student compliance, and restorative justice-related training for staff, students, and faculty. SAGE also provides restorative practices as a complement to the formal student conduct process. Additionally, the office develops and maintains comprehensive statistical and narrative data regarding all aspects of the key processes and procedures and engages in regular assessment of departmental processes. Position Overview: The Assistant Director, Student Compliance is responsible for the day-to-day operations of the UC San Diego student compliance program. Manages and oversees processes, student employment training compliance for Student Affairs departments, and mandatory incoming student training compliance. Provides consultation, advice, and assistance to the campus community and acts as a lead advisor to the Director – Student Affairs Policy, Standards, and Conduct. Serves as a University Student Conduct Officer, handling complex cases, interim suspension hearings, and student organization investigations. Serve as expert campus resource for ADVOCATE database and departmental representative to ADVOCATE Steering Committee. Cover letter is required for an application to be considered complete.
Qualifications
Bachelor's degree in related area and / or equivalent experience / training.Master's degree preferred. Thorough knowledge of advising and counseling techniques. In-depth skills in service orientation, active listening, and critical thinking. Ability to maintain composure, diffuse client anger and anxiety with tact and diplomacy, and be able to follow up consistently on all assignments and pending matters. Strong knowledge of common University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences. Proficient skill utilizing student conduct databases, student information systems, and Microsoft Office applications. Thorough knowledge of Student Affairs / Student Life specialization. Strong understanding of the developmental and educational context in which student conduct, student compliance, and restorative justice programs are administered and managed. Strong knowledge and awareness of the interrelationship of student conduct-related policy and governmental laws with student development. Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance. Highly skill in promoting positive working relationships with constituents and ability to independently use sound judgment and discretion when interacting with individuals from the campus and the community. Abilities in project management, problem identification and reasoning skills. Excellent organizational abilities, project management skills, and analytical and problem-solving skills, including synthesis of information, consideration of alternatives, ability to prioritize and decide among alternative actions, based on partial information. Possess skill to independently interpret and follow written policies and protocols when resolving issues. Ability to develop original ideas to solve problems. Ability to anticipate problems in work assignment areas, and identify and implement appropriate solutions. Superb interpersonal skills to successfully interact with a variety of people and offices, at all levels of the university community. Demonstrated ability to follow University policies, federal and state regulations, and case law related to student conduct and student compliance, including student conduct procedures, FERPA, Clery Act, and Title IX. Superb ability to exercise political acumen and maintain strict confidentiality and an understanding of the importance of protecting the privacy of records and correspondence. Strong experience in planning, organizing, and delivering workshops and training sessions; excellent public speaking and presentation skills. Proven experience in conducting assessments of training utilizing resulting data to improve services.
Job Location
Hybrid