Hospital Unit Service Coordinator-Labor & Delivery
The University of California, San Diego
About this position
Position Description
A Hospital Unit Service Coordinator manages provider orders including scheduling patient appointments, answers telephones, and interacts with patients, families, MDs and RNs and other departments in person and on the phone. Provides patient care support under the direction of licensed personnel. Cross trains to other units as needed. Maintains a courteous receptive atmosphere for patients, public and other staff throughout the organization. Navigates computer systems in order to complete daily tasks. Schedules procedures in department's Epic Snapboard. This position is crucial to infant security. Will be required to work at both our La Jolla and Hillcrest locations.
Qualifications
Graduation from high school; or an equivalent combination of education and experience. Two (2) years previous experience as a unit secretary/coordinator or similar function in a large, complex healthcare environment. Proficient with Microsoft Office Suite. Strong data entry skills and/or keyboard training. Superb customer service skills.