Senior Academic Advisor
The University of California, San Diego
About this position
Position Description
DEPARTMENT OVERVIEW: Seventh College is the newest of UC San Diego's undergraduate colleges. The College’s theme, “A Changing Planet”, encompasses a broad range of pressing global issues such as the climate crisis, mass migration, and rapid cultural and technological change. The goal of Seventh College is to help students acquire the skills needed to confront these challenges. Building upon their expertise in their major field of study, students are encouraged to approach large-scale, global problems from an interdisciplinary perspective and are given numerous opportunities to gain critical academic and real-world skills through project-based learning and research. The staff provide programs and services that support this academic mission by enhancing the educational, personal, cultural, and social development of students. POSITION OVERVIEW: Serve as senior advising professional for Seventh College students at all levels. Provide online and in-person academic advising on degree requirements, University policies and procedures, and academic opportunities. Help students develop academic plans that align with their personal and professional goals. Determine applicability of transfer coursework to fulfill academic requirements. Provide enrollment advising and transition support for incoming students. Guide undeclared students through the major exploration process and assist students with changing majors. Monitor students' records to ensure academic progress and compliance with requirements and policies. Make decisions on requests for exceptions to academic requirements and regulations. Counsel students experiencing academic difficulty and discuss options and alternatives. Provide referrals to campus resources and services as appropriate. Participate in the academic standing review process including disqualification and readmission. Evaluate records of graduating seniors for completion of requirements and communicate with students as needed. Develop and deliver advising related programs and services to meet the needs of targeted populations. Serve on College and University committees. Act as liaison to academic departments and campus-wide student support offices; interact with faculty, families, and the general public.
Qualifications
Thorough knowledge of advising and counseling techniques. Knowledge of multiple majors, colleges, and schools. Excellent counseling and advising techniques, including active listening, interviewing, and referral, and a thorough understanding of their appropriate use in an institutional setting. Thorough knowledge of college / school policies, procedures, and requirements. Demonstrated ability to independently analyze, interpret, and explain a variety of broadly defined college, departmental, and campus academic policies and procedures. Willingness and ability to meet University and department standards for attendance and embrace and follow the UCSD Principles of Community. Skills in judgment and decision-making, problem solving. Demonstrated skills and abilities in problem solving and conflict resolution with the ability to exercise sound judgement, tact, cultural sensitivity, and diplomacy. Excellent skills in evaluating academic data and academic records in order to make analytical decisions and determine course of actionwithin established policies and guidelines as appropriate. Abilities in problem identification, reasoning, ability to develop original ideas to solve problems. Demonstrated skills in identifying needs, concerns, and problems of groups and individuals and taking immediate and appropriate action to provide support and guidance. Demonstrated ability to identify issues and information requiring confidentiality alongwith related University policies, and the ability to maintain that confidentiality. Ability to multi-task. Demonstrated ability to work under pressure, organize andprioritize with frequent interruptions while performing multi level tasks. Excellent personal and interpersonal skills with the demonstrated ability to communicate in a professional manner, meaningfully and effectively, to students, faculty, staff, and parents. Demonstrated skill in working independently and exercising sound judgment, tact, and diplomacy in dealing with a diverse population. Ability to work as a team member integrating functions with those of other staff members. Demonstrated skill in using standard office computer technology for word processing, email and student tracking and monitoring systems (including MS office applications, internet technology and web based systems); willingness and ability to update and maintain those skills as required. Demonstrated ability to provide effective training and work direction to new staff members and student staff.