(RN) Registered Nurse - Transplant Coordinator
The University of California, San Diego
About this position
Position Description
UC San Diego Health is proud to be a four-time Magnet-designated organization and has now earned Magnet with Distinction from the American Nurses Credentialing Center (ANCC). Magnet is the gold standard for nursing excellence, achieved by only about 10% of hospitals worldwide. Magnet with Distinction is awarded to the highest-performing Magnet organizations, with only a select few earning this prestigious honor. This recognition reflects our commitment to transformational leadership, professional nursing excellence, innovation, exceptional patient outcomes, and an empowering practice environment where nurses thrive. Autonomous nursing care is the ability of a nurse to assess and provide nursing actions as appropriate for patient care populations based on competence, professional expertise, and knowledge. The nurse is expected to practice autonomously consistent with ANA Standards of Practice and Professional Performance. Independent judgment is expected to be exercised within the context of interdisciplinary and multidisciplinary approaches to patient care. Under the supervision of the attending faculty physician and the clinical nurse or NP lead, the RN is responsible for providing clinical assistance and support in treating and managing the pre and post-transplant care of transplant patients. Acts as a key member of the multidisciplinary transplant team. Solves complex clinical problems and communicates directly with the attending physician. Consultant and liaison for patients and their families with attending physicians, house staff, social workers, financial and administrative staff, and community physicians. Provides teaching to patients, staff, and community organizations. Collaborate with attending physicians on admissions, discharges, urgent evaluations and patient education, primarily in the hospital setting. Works closely with the administrative team to fulfill QA and regulatory requirements. Key Responsibilities: Clinical Management and Care Coordination Coordinate patient care for the heart transplant across all campuses throughout the transplant continuum, including referral, evaluation, selection, and waitlist. Collaborate with appropriate stakeholders to facilitate outside hospital transfer process upon referral acceptance. Provide clinical oversight and appropriate escalation of patient changes or care gaps to the transplant stakeholders. Anticipate and facilitate timely diagnostic testing and imaging, consultations, and treatment plans. Effective communication and collaborate with multidisciplinary health team, and other stakeholders. Serve as a liaison between patients, families and the transplant multidisciplinary team. Participate in multidisciplinary rounds and case conferences. Navigate Phoenix and Epic to access, review, update, and document patient charts accordingly. Patient and Family Education Provide comprehensive, individualized education to patients and families regarding the transplant process, procedures follow-up requirements, and necessary lifestyle modifications in a timely manner. Serve as a resource and liaison for patients and families throughout the transplant process. Regulatory and Quality Compliance Ensure regulatory and quality compliance with UNOS, CMS, and Joint Commission standards and requirement. Complete time-sensitive, required transplant forms and tasks in a timely manner. Assist with quality and regulatory assurance initiatives, including but not limited to chart reviews and audits. The position will be required to travel to Hillcrest and East Campus due to program expansion. While not required, a cover letter is highly recommended when applying to this position.
Qualifications
Must be a graduate from an accredited school of nursing. RN License issued by the State of California. BART or BLS certification at time of hire with commitment to get BART within six months of hire date. Minimum of one (1) year experience as a pre-transplant coordinator with direct care of pre-transplant patients as a primary responsibility required. Experience in roles where pre-transplant patient care is a secondary function will not be considered. Experience coordinating multidisciplinary care across inpatient and outpatient settings, including but not limiting transfer in, new referrals for transplant evaluation. Demonstrated understanding of transplant phases and its processes, including a basic understanding of UNOS/OPTN guidelines, CMS transplant regulations, and compliance standards. Strong critical thinking and problem-solving skills to manage multiple levels of information and responsibilities, and to quickly assess moderate to complex problems to develop appropriate solutions. Ability to provide effective, thorough, individualized patient evaluation education and discharge teaching to patients and their families. Demonstrates critical thinking and clinical skills to identify and implement nursing interventions, evaluate results, and appropriate escalation. Must have excellent interpersonal skills to effectively communicate and influence all levels of multidisciplinary team members, physicians, patients and external stakeholders, both verbally and in writing while promoting kindness, professionalism, teamwork, and high-quality patient care. Strong prioritization skills to meet urgent program and patient needs. Demonstrates the ability to adapt to fast-paced environment, frequent workflow changes, managing stress, and maintaining professionalism. Maintains a positive, solution-oriented approach to challenges, encourages teamwork and open communication, and remains receptive to feedback to support individuals and program growth. Ability to at all times adhere to UCSD Health Medical Center (C.A.R.I.N.G.) Standards of Performance, and demonstrate the characteristics of professionalism in attire, attitude, conversation, behavior and attentiveness to others.