Clinical Patient Navigator - Neurology Spine
The University of California, San Diego
About this position
Position Description
Utilizes specialized knowledge and skills within major areas of focus, such as patient / family, nurses and nursing practice, and the organization / system. Provides specialized clinical education in regards to treatment and liaisons with the patient's clinical service providers to address specific concerns. Has in-depth specialty expertise and focus. Technical leader with a high degree of knowledge in the overall field and recognized expertise in specific areas; problem-solving frequently requires analysis of unique issues / problems without precedent and / or structure. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy.
Qualifications
Nine years of relevant nursing or clinical experience, education/training, OR a Bachelor’s degree in nursing or related healthcare field plus five years of relevant nursing or clinical experience/training. RN license issued by the State of California. Advanced clinical knowledge in a variety of modalities, or significant expertise in a specialty area. Advanced ability to assess patient needs and make appropriate referrals for specialized support services and programs. Advanced skills in assessing patient's grievances and locating appropriate resources to get issues resolved. Advanced skills to intervene and assist with patient's questions or concerns about treatment plan. Advanced patient care skills, working with a high volume and high expectations customer base. Strong ability to support patients with a wide variety of clinical and non-clinical needs. Advanced skills and expertise working in a complex, multi-divisional environment, with proven ability to initiate projects and lead teams, prioritize tasks, and direct projects successfully from inception to completion on task and on schedule. Advanced communication skills to teach patients about complex, sensitive clinical issues. Demonstrated knowledge with Windows-based software including Microsoft word, Excel, Outlook. Strong Knowledge of clinical based computer systems and software.