Patient Access Liaison - Radiation Oncology
The University of California, San Diego
About this position
Position Description
The Patient Access Liaison handles all scheduling and preparation including insurance verification, record collection and diagnosis triage for all referrals to Radiation Oncology, maintains data bases for reporting and scheduling/acts as mentor to others on team in department.
Qualifications
Six (6) years healthcare, clinical, or administrative experience/education/training, OR a Bachelor’s degree plus two (2) or more years in healthcare, clinical, or administrative roles. Familiarity of clinic medical billing practices including coding, billing systems and documentation requirements. Knowledge of ambulatory care clinic practice management including patient care workflows and processes. Demonstrated understanding of medical terminology and clinical knowledge of clinic practice area. Working knowledge of medical center policies and procedures and related legislative, accreditation, licensing and compliance environments. Strong communication skills; includes verbal, written and active listening. Ability to clearly and concisely communicate clinic rules and regulations. Demonstrated interpersonal skills with diverse staff and patients. Demonstrated ability to develop working relationships within clinical team. Proven organizational skills and the ability to effectively manage time and prioritize tasks. Takes initiative. Ability to meet tight deadlines and manage several projects simultaneously, respond rapidly to conflicting priorities, and handle tasks with high degree of accuracy. Ability to perform all commonly applicable functions in word processing and spreadsheet software. Skills in data management. Ability to use relevant healthcare and clinic operations information technology, including billing systems and medical record documentation. Data analysis, research, and reporting skills.