Manager, Computer Resource Consulting (CRC)
Stanford University
About this position
Position Description
Lead CRC team operations, including staffing, service delivery, and client satisfaction. Drive strategic planning, service innovation, and cross-functional collaboration across CRC, UIT, and University departments. Serve as a primary client liaison, advising on technology strategy and managing contracts and relationships. Oversee financial management, ensuring responsible budgeting and identifying new service opportunities.
Qualifications
Proven leadership in client-focused IT environments with 5+ years of experience in staff and service management. Strong communication and interpersonal skills across technical and non-technical audiences. Demonstrated ability to hire, coach, and manage performance in diverse, distributed teams. Skilled in strategic decision-making, issue resolution, and prioritizing under pressure. Knowledge of IT support best practices, compliance standards, and financial management. Bachelor's degree and five years of relevant work experience, or a combination of education and relevant experience. Have worked in or have exposure to a cost-recovery environment. The expected pay range for this position is $155,000 to $210,000 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.
Job Location
🔍 Business Affairs: University IT (UIT), Redwood City, California, United States