Administrative Professional I & II (Temporary Pool
The University of California, San Diego
About this position
Position Description
Typical duties for applicants with general office support are as follows: Receptionist Duties: answer phones, respond to emails, and greet customers/patients. Photocopy, file, and scan sensitive departmental documents. Maintain HIPAA compliance. Perform heavy data entry and maintain spreadsheets. Work in EPIC EHR software. Scheduling basic appointments and managing shared physician or faculty calendars. Maintain and order medical and/or non-medical inventory. Take meeting minutes for department/interdepartmental meetings or projects. Customer service for patients, students, and/or staff and faulty of UCSD health systems. Responsibilities for applicants with advanced level administrative and executive support skills are as follows: Use of independent judgment to determine best resources and most effective tools to resolve administrative and operational problems. Provide direct administrative support for various physicians and faculty. Manage complex physician and faculty calendars: responsible for making decisions related to planning and implementation of meetings, special events, and travel. Make travel arrangements: liaison with travel agency, hotel, airlines etc. and process reimbursement requests. Process various fiscal transactions. Drafting correspondence and reports. Coordination of event, conference, and program logistics including: video conferencing (Zoom), transportation, accommodations, activities, reserving room space, and catering for scheduled events.
Qualifications
Solid communication skills and ability to communicate professionally and effectively with a diverse population of all levels of organization in person, over the phone and in writing. Ability to work in an interactive environment and possess excellent customer service skills both in person and over phone. Must have strong organizational skills with ability to set priorities, handle deadlines, and manage conflicting demands. Proficiency with MS Word, Access, Excel, PowerPoint, Outlook, Adobe Acrobat, and various email, web browser, database and desktop publishing programs. Proven typing/word processing skills to prepare correspondence, reports, and spreadsheets. Demonstrated typing / word processing skills to prepare correspondence, reports, and spreadsheets. Must have strong organizational skills with the ability to set priorities, handle deadlines, and manage conflicting demands. Proven ability to work independently with minimum supervision, establish priorities, follow through on tasks to completion, and meet deadlines in an environment of multiple interruptions and changing priorities while maintaining a high degree of judgment and clarity. PREFERRED QUALIFICATIONS Experience providing senior-level administrative support and managing general office needs. Demonstrated ability to manage and optimize the use of multiple databases with extreme attention to detail. Manage complex calendars, schedule meetings and appointments; executing, coordinating, and managing event planning for programs, special events, meetings and receptions. Experience analyzing and identifying problems, independently resolve discrepancies with ability to recommend solutions, effectively participate in short and long term planning for administrative needs of unit. Proven ability to work independently with minimum supervision, establish priorities, follow through on tasks to completion, and meet deadlines in an environment of multiple interruptions and changing priorities while maintaining a high degree of judgment and clarity. Proven experience monitoring department budgets, including expenditures and purchasing. Experience with systems such as Google Suite, Concur, Oracle, QuickBooks and Salesforce. Ability to read, interpret and analyze financial data. Experience utilizing UCSD business systems (e.g., IFIS, PPS, FinancialLink, MyTravel, MyEvents, MyPayments, EmployeeLink, and/or Marketplace).